IT SKILLS & SERVICES
IT Skills & Services
I have managed IT hardware and networking for more than 300 pharmacy locations, building a hands-on background in computer support, servers, virtualization, networking, troubleshooting, and self-hosted infrastructure.
IT skills and services
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01 / DIVISION
Hardware & Electronics
Hands-on experience diagnosing, upgrading, deploying, and maintaining the physical systems behind reliable technology.
01 / Consumer Electronics & Accessories Practical troubleshooting for the displays, peripherals, adapters, and accessories around a workspace.
- Audio and webcam equipment
- Bluetooth accessories
- Charging equipment
- Computer monitors and displays
- Docking stations and adapters
- General electronics troubleshooting
- Keyboards and mice
- Power adapters
- USB peripherals and accessories
02 / Desktop Computers & Workstations Build, repair, upgrade, and troubleshoot the systems people rely on every day.
- BIOS/UEFI configuration
- Cooling, thermal paste and fan maintenance
- CPU and GPU installation and upgrades
- Custom PC builds and system assembly
- Hardware compatibility evaluation
- HDD, SSD and NVMe installation
- Motherboard diagnosis and replacement
- POST and boot failure troubleshooting
- PSU troubleshooting and replacement
- RAM diagnostics and upgrades
03 / Electronics Diagnostics & Repair Methodical electrical checks to separate a repairable fault from a part that should be replaced.
- Basic soldering and electronic repair
- Cable and connector inspection
- Circuit board visual inspection
- Component identification
- Continuity and voltage testing
- Digital multimeter diagnostics
- Electrical fault isolation
- Liquid damage assessment
- Power supply diagnostics
- Repair and replacement evaluation
04 / Hardware Deployment & Management Select, standardize, deploy, document, and maintain equipment across its useful life.
- Component compatibility
- Device configuration
- Equipment lifecycle planning
- Equipment refurbishment
- Hardware selection and procurement
- Hardware standardization
- Inventory and asset management
- Preventive maintenance
- Repair documentation
- Workstation deployment
05 / Laptops & Notebooks Careful diagnostics and component-level service for portable computers.
- Battery replacement
- Charging and power diagnostics
- Cooling and thermal maintenance
- Disassembly and reassembly
- Display and screen replacement
- Internal component replacement
- Keyboard and touchpad replacement
- Laptop diagnostics and troubleshooting
- Storage and memory upgrades
- Wi-Fi and Bluetooth hardware
06 / Networking Hardware The physical layer of dependable networks, from cabling and ports to racks and access points.
- Cable and connector fault isolation
- Connectivity and port troubleshooting
- Ethernet cabling and testing
- Network interface cards
- Network racks and equipment organization
- Power over Ethernet equipment
- Routers and managed switches
- Starlink hardware integration
- Wireless access points
- Router & Network Hardware Installation Physical setup and connection of networking equipment, including third-party routers, switches, wireless access points, and related network hardware. Includes equipment placement, cabling, and connecting devices to an existing network or internet connection.
- Starlink Equipment Installation & Mounting Physical installation of Starlink satellite internet equipment, including dish placement, mounting preparation, mounting hardware selection, cable routing, physical installation, and equipment setup.
- Starlink Installation Execution Carrying out planned installations, including equipment positioning, mounting, cable installation, physical connections, and preparing the system for activation and network configuration.
- Starlink Site Planning & Preparation Planning Starlink installations based on property layout, available mounting locations, potential obstructions, cable routing requirements, installation accessibility, and equipment placement. Includes developing a practical installation plan before beginning physical work.
07 / Printers, Scanners & Office Electronics Keep business-critical print, scan, label, and document equipment working reliably.
- Barcode and label printers
- Fuser and maintenance components
- Inkjet printer maintenance
- Laser printer troubleshooting
- Network multifunction printers
- Office peripheral support
- Paper feed and roller repair
- Printer hardware diagnostics
- Printhead and cartridge systems
- Scanners and automatic document feeders
08 / Servers & Enterprise Hardware Physical server deployment, component upgrades, fault isolation, and lifecycle care.
- Component replacement
- CPU, RAM and storage upgrades
- Dell PowerEdge server systems
- Drive bays and backplanes
- Hardware fault monitoring
- Hardware lifecycle management
- NIC installation and replacement
- RAID controllers and storage interfaces
- Server hardware deployment
- Server power and cooling diagnostics
09 / Smartphones & Tablets Device setup, recovery, migration, and hardware troubleshooting across Android and iOS.
- Android and iOS device diagnostics
- Battery and charging diagnostics
- Charging ports and connectors
- Data transfers and device migration
- Device performance troubleshooting
- Device setup and restoration
- Firmware and operating system recovery
- Hardware component replacement
- Screen and touchscreen troubleshooting
- Wireless connectivity diagnostics
10 / Storage Devices Diagnose, replace, expand, and migrate the storage that holds important data.
- Data migration hardware
- External storage systems
- Hard drive diagnostics
- NAS hardware
- SMART diagnostics
- SSD and NVMe troubleshooting
- Storage enclosures and adapters
- Storage interface troubleshooting
- Storage upgrades and replacement
02 / DIVISION
Software & IT Infrastructure
Operating systems, networks, servers, web platforms, automation, and self-hosted environments that make the hardware useful.
01 / Business IT Solutions Practical standards and support for teams, equipment, and multi-location technical operations.
- Business continuity planning
- Equipment procurement consulting
- Hardware and network standardization
- Hardware lifecycle management
- Help desk workflow improvements
- IT infrastructure planning
- IT inventory and asset tracking
- Multi-location technical operations
- Pharmacy hardware support
- Pharmacy printer and barcode equipment
- Pharmacy workstation and network connectivity
- Small-business IT support
- Technical documentation
- Technical support escalation
- Vendor coordination
- Workstation deployment
02 / Computer & IT Support Reliable help for computers, operating systems, peripherals, and the people who use them.
- Computer hardware repair and upgrades
- Custom PC building
- Desktop and laptop diagnostics
- Driver and software installation
- Lexmark and Brother printer support
- Linux installation and troubleshooting
- Operating system recovery
- Performance optimization
- Peripheral installation and support
- Print server and network printer configuration
- Printer and scanner troubleshooting
- Remote technical support
- Windows installation, repair, and optimization
- Windows Server troubleshooting
03 / Custom Technical Projects Focused solutions for home labs, private infrastructure, and the problems that do not fit a template.
- Custom server deployments
- Custom technical solutions
- Family network management
- Home lab design and configuration
- Media server deployment
- Private cloud solutions
- Self-hosted application environments
- Smart device integration
- Specialized troubleshooting
- Technology consultations
04 / Data & Automation Careful migrations, repeatable maintenance, and automation that removes avoidable busywork.
- Automated backup jobs
- Backup restoration
- Docker deployment workflows
- Drive diagnostics
- File and storage migration
- File system troubleshooting
- PC-to-PC data migration
- PowerShell scripting
- Scheduled tasks
- Storage optimization
- System diagnostic scripts
- Technical workflow optimization
- Windows maintenance automation
05 / Networking & Security Networks that are stable, understandable, secure, and ready for the devices connected to them.
- Cloudflare Tunnel configuration
- DNS and DHCP administration
- Ethernet and wireless networking
- Firewall configuration
- Home and business network installation
- IP camera networking
- Malware removal
- Multi-factor authentication
- Network performance troubleshooting
- Router and managed switch configuration
- Smart home and IoT networking
- Starlink network integration
- Static IP configuration
- System security hardening
- Tailscale remote access
- Ubiquiti UniFi networking
- VLANs and network segmentation
- VPN configuration
- Wi-Fi optimization
- Home & Small Business Network Configuration Planning and configuring networks for residential and small-business environments, including Wi-Fi networks, network segmentation, VLANs, guest networks, connected devices, and network performance optimization where supported by the equipment.
- Starlink Connectivity & Network Troubleshooting Diagnosing Starlink-related connectivity issues, wireless coverage problems, third-party router conflicts, DNS issues, IP addressing problems, and network performance concerns.
- Starlink Internet Activation & Configuration Initial configuration of Starlink internet service, including device setup, application-based configuration, wireless network settings, connectivity verification, and basic performance troubleshooting.
- Starlink Third-Party Router Integration Integration of Starlink internet service with compatible third-party routers and networking equipment. Includes configuring supported bypass or routing modes, connecting third-party networking hardware, and troubleshooting connectivity.
- Third-Party Router Configuration Setup and configuration of compatible consumer and prosumer routers, including wireless network settings, DHCP, DNS, LAN addressing, basic firewall configuration, firmware settings, and internet connectivity troubleshooting.
06 / Servers & Infrastructure From physical hardware to virtual machines and self-hosted applications, built for dependable operation.
- Backup automation
- Dell PowerEdge hardware
- Disaster recovery planning
- Docker and Docker Compose
- Network file shares and permissions
- Network-attached storage
- Physical server installation and maintenance
- Private media servers
- Proxmox virtualization
- RAID and parity storage configuration
- Remote server access
- Reverse proxy configuration
- Self-hosted application deployment
- SSL/TLS certificates
- System and storage migrations
- Unraid server administration
- Virtual machine deployment and management
- Windows and Linux server administration
07 / Web & Digital Services Websites and digital tools that are maintainable, performant, and connected to the systems behind them.
- Cloudflare integration
- Database administration
- Docker-based web applications
- Domain and DNS management
- HTML and CSS development
- PHP customization
- SSL certificate configuration
- Website backups and maintenance
- Website hosting and deployment
- Website migration
- Website performance optimization
- WooCommerce installation and configuration
- WordPress installation and configuration
- WordPress theme customization
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