IT SOFTWARE
IT Software
I have managed IT hardware and networking for more than 300 pharmacy locations, building practical experience across operating systems, network administration, servers, virtualization, web technologies, automation, and self-hosted infrastructure.
Software and infrastructure experience spanning operating systems, networks, servers, web platforms, automation, and self-hosted applications. These are technical competencies and areas of experience, not a claim that every item is a commercial service.
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SKILLS DIRECTORY
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Expand a category to browse the individual tools, platforms, and technical skills included in this area.
01 / Automation & Scripting Repeatable command-line workflows and maintenance automation for Windows, Docker, and backups.
- Backup automation
- Batch scripting
- Command-line troubleshooting
- Diagnostic scripts
- Docker deployment automation
- PowerShell scripting
- System maintenance automation
- Technical workflow improvements
- Windows scheduled tasks
02 / Business IT Administration Organized technical operations for workstations, inventory, vendors, support workflows, and infrastructure.
- Enterprise workstation deployment
- Hardware asset management systems
- Help desk operations
- IT infrastructure management
- IT inventory and documentation
- Multi-location IT operations
- Remote technical support
- Technical support escalation
- Technology lifecycle planning
- Vendor coordination
03 / Cybersecurity & Privacy Defensive configuration and privacy-minded access controls for systems, users, and remote connections.
- Cloudflare Tunnel
- Endpoint protection
- Firewall configuration
- Malware detection and removal
- Multi-factor authentication
- Network security auditing
- Operating system hardening
- Privacy and security configuration
- Secure remote access
- Tailscale private networking
- User and device permissions
- VPN configuration
04 / NAS & Storage Administration Storage pools, shares, permissions, backups, migrations, and recovery planning for self-hosted data.
- Backup administration
- Data retention and recovery planning
- Network-attached storage
- Parity-protected storage
- SMB and network file shares
- Storage migrations
- Storage monitoring
- Storage pools and arrays
- Unraid administration
- User permissions and access management
05 / Network Administration Structured network configuration and diagnostics for wired, wireless, and managed environments.
- DNS and DHCP
- Firewall administration
- IPv4 and IPv6
- Network performance diagnostics
- Network segmentation
- Network troubleshooting
- Port forwarding and NAT
- Remote access configuration
- Router and switch configuration
- Starlink network integration
- Static IP addressing
- TCP/IP networking
- Ubiquiti UniFi administration
- VLAN configuration
- Wireless network administration
- Home & Small Business Network Configuration Planning and configuring networks for residential and small-business environments, including Wi-Fi networks, network segmentation, VLANs, guest networks, connected devices, and network performance optimization where supported by the equipment.
- Starlink Connectivity & Network Troubleshooting Diagnosing Starlink-related connectivity issues, wireless coverage problems, third-party router conflicts, DNS issues, IP addressing problems, and network performance concerns.
- Starlink Internet Activation & Configuration Initial configuration of Starlink internet service, including device setup, application-based configuration, wireless network settings, connectivity verification, and basic performance troubleshooting.
- Starlink Third-Party Router Integration Integration of Starlink internet service with compatible third-party routers and networking equipment. Includes configuring supported bypass or routing modes, connecting third-party networking hardware, and troubleshooting connectivity.
- Third-Party Router Configuration Setup and configuration of compatible consumer and prosumer routers, including wireless network settings, DHCP, DNS, LAN addressing, basic firewall configuration, firmware settings, and internet connectivity troubleshooting.
06 / Operating Systems Installation, administration, recovery, and troubleshooting across Windows and Linux environments.
- Command Prompt and PowerShell
- Driver management
- Linux distributions
- Linux terminal and shell commands
- Operating system deployment
- Operating system installation
- OS troubleshooting and recovery
- Software compatibility troubleshooting
- System configuration and administration
- System performance optimization
- Windows 10 and Windows 11
- Windows Registry troubleshooting
- Windows Server
07 / Self-Hosted Applications Deploying and maintaining useful private services in containerized and self-hosted environments.
- Audiobookshelf
- Database-backed applications
- Docker-hosted applications
- File sharing services
- Jellyfin
- Private media servers
- Remote access services
- Reverse proxy configuration
- Self-hosted monitoring solutions
- Self-hosted web services
08 / Servers & Virtualization Server administration, virtual machines, containers, and practical resource management.
- Container deployment and management
- Docker
- Docker Compose
- Linux server administration
- Proxmox VE
- Remote server administration
- Resource allocation and optimization
- Server performance monitoring
- Virtual machine administration
- Virtual machine deployment
- Virtualized application hosting
- Windows Server administration
09 / Web Technologies Website administration and customization across WordPress, web infrastructure, domains, and deployment.
- Cloudflare integration
- CSS
- DNS management
- Domain configuration
- HTML
- PHP customization
- Reverse proxies
- SSL/TLS certificates
- Website deployment
- Website migrations
- Website performance optimization
- Website troubleshooting
- WooCommerce
- WordPress installation and administration
- WordPress theme customization
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